Fidato

Protected payments for expats in Italy

New to Italy? We guide you through the paperwork.

Tell us what you need. An English-speaking tax and legal team handles it, and you see the price before you pay. Your money stays protected until the work is done.

How it works
Tell us what you needAnswer a few simple questions. No paperwork knowledge needed.
See who does it and the priceAn English-speaking tax and legal firm, with the full price shown before you pay.
Pay safelyPaid securely through Stripe and released to the professional only as each step is proven.
Nothing is charged until you confirm the service and pay.

What do you need help with?

Why you can trust Fidato

Protected paymentYour payment is processed by Stripe and kept in Fidato's Stripe account until each step is done; then it is released to the professional, or refunded to you.
An English-speaking teamOur English-speaking tax and legal team on Lake Como handles your case directly or with partners it coordinates.
One clear feeYou see the full price before you pay. Our Care fee is fixed per case and paid only by you.
Someone to turn toReport a problem at any time before a phase is released, and the money stays on hold. Support in English.
How we protect you

One clear price

Every service shows the professional fee upfront. Fidato adds one fixed Care fee per case, by size of the case (€39, €89, €179, €329, plus 22% VAT), paid only by you. It covers English communication, follow-ups and the protected payment. Prices on the site already include VAT. Government fees and stamp duties are never included: they are charged at cost, only after you approve them.

If something goes wrong

Report a problem from your case page before the phase is released, which happens 7 days after the proof at the latest. The money for that phase stays on hold while we look at it. Outcomes decided by public offices cannot be guaranteed: you pay for the work done, step by step.

How problems are handled

Latest guides

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Questions people ask

Is my money safe?
Yes. Your payment is processed by Stripe and kept in Fidato's Stripe account until each step is done; then it is released to the professional, or refunded to you. Each phase is released only when the release rules are met.
Who does the work?
Every service is delivered by an English-speaking tax and legal firm based in Erba, on Lake Como. For some services it coordinates trusted partners, such as notaries, lawyers or tradespeople. You see who invoices what before you pay.
Do I pay Fidato extra?
Yes, one fixed Care fee per case (€39, €89, €179, €329, plus 22% VAT), depending on the size of the case. Only you pay it, and it is already included in the prices you see.
Do they speak English?
Yes. You can write and talk to the team handling your case in English.
What if something goes wrong?
Report the problem from your case page before the phase is released, which is up to 7 days after the proof is uploaded. The money for that phase stays on hold while we look at it. Phases that have not been released can be refunded.
Are government fees and stamp duties included?
No, never. Fees, stamp duties, taxes and notary fees are paid at cost, with no mark-up. They are proposed in your case page and you pay them only after you approve them.
Is Fidato a law firm?
No. Fidato is a platform. Payments are processed by Stripe. Advice and work are provided by the professional firm handling your case.

Are you a professional in Italy? Clients pay before you start.

Work with Fidato